How We Roll

Our Mission
Help people and organizations achieve their goals.

Our Resources
We are surprisingly efficient for only two people, but we do assemble larger, customized teams as needed. That’s how Red Balloon works: we up the ante by bringing the best people in the business to the table. Our clients get the brain chemistry and innovative thinking that a diverse and experienced team can provide. But they also get the flexibility and personal attention that only a small business can deliver.

Our Style
We’re sticklers for quality and for raising the bar, even if its been comfortably resting in the same place for years. We’re not afraid to crack a joke, tell it like it is, or throw out 20 bad ideas before finding one that sticks. We’re naturally inquisitive and visionary people. We’re fans of collaboration, conversation and cheering you on as you knock your audience’s socks off.

Our Accessibility
We spend most of our working hours at our office in Regroup, a shared working space where about 10 folks in the communication, marketing and branding industry have office space. The office is located in the Hydrostone neighbourhood of Halifax and it’s a welcoming space, complete with a boardroom. We’re also happy to meet at our clients’ offices or at coffee shops or over lunch or a drink. We’re pretty flexible, really, and don’t have set office hours, either. We also make it a point to not be emailing 24/7. We are attentive, certainly, but we do our best work when we vary our activities and connect with people offline, too. That’s part of our commitment to you and to the quality our company delivers.

Our Approach
When working with Red Balloon, you can expect that we’ll:

  • Provide a written estimate.
  • Ask for a 50% deposit once the estimate is approved.
  • Prepare a timeline, stick to it and ask you to do the same.
  • Ask a lot of questions, which will help us know you and your opportunity better.
  • Hold kick-off meetings for most projects. We call these Big Idea Mash Ups.
  • Arm ourselves with the right information, rather than all the information.
  • Incorporate our killer intuition and common sense into every project.
  • Avoid convention and push boundaries, even if it feels uncomfortable.
  • Never send you a surprise invoice.
  • Ask you for a testimonial when our project wraps.

Our Services
Hop on over to the Hire Us page to find out more about what Red Balloon can do for you.